PRIVACY POLICY

Effective Date: 1 January, 2025
Last Reviewed: 8 May, 2026

 

Golfasis.com ("Golfasis", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains how Golfasis collects, uses, stores, shares, and protects personal information when you access or use Golfasis.com, including any associated websites, dashboards, member areas, quote request forms, prize voucher services, communications, digital tools, and related services (collectively, the "Platform").

 

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

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For the purposes of applicable data protection laws, Golfasis is the data controller of personal information collected through the Platform, unless expressly stated otherwise.

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1. Information We Collect

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Golfasis may collect and process the following categories of information:

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1.1. Information You Provide Directly - Information you voluntarily submit through the Platform, including but not limited to:

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• full name;

• email address;

• telephone number;

• country of residence;

• company, club, organisation, or golf society information;

• travel preferences;

• booking requirements;

• quote requests;

• prize voucher requests;

• tournament-related information;

• supplier enquiries;

• communications submitted through contact forms, messaging tools, email, or other communication channels.

 

1.2. Account and Platform Activity Information - Where member accounts, dashboards, or login functionality are available, Golfasis may collect:

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• account registration details;

• login activity;

• authentication records;

• password reset requests;

• dashboard activity logs;

• quote status activity;

• voucher request activity;

• notification history;

• communication logs;

• timestamp records relating to account activity.

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1.3. Technical and Usage Information - Golfasis may automatically collect technical and usage-related information, including:

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• IP address;

• browser type;

• device type;

• operating system;

• language preferences;

• referring websites;

• pages visited;

• session duration;

• click behaviour;

• interaction with forms, dashboards, and platform tools.

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This information may be collected through cookies, analytics tools, tracking technologies, or equivalent measurement services, including where applicable services such as Google Analytics or similar providers.

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1.4. Partner and Booking Information - Where you request quotes, bookings, supplier introductions, prize vouchers, or related services, Golfasis may collect:

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• itinerary preferences;

• travel dates;

• accommodation preferences;

• golf-related preferences;

• number of travellers;

• tournament details;

• booking-related notes;

• supplier communication records;

• reservation status information.

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1.5. Golfasis does not knowingly collect personal information from individuals under 18 years of age. If we become aware that such information has been submitted, we reserve the right to delete or restrict such information where reasonably necessary.

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2. How We Use Your Information

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Golfasis may use your personal information for legitimate business purposes including:

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• operating, maintaining, and improving the Platform;

• creating, managing, and administering user accounts;

• responding to enquiries and support requests;

• preparing and facilitating quote requests;

• facilitating introductions to relevant Partners;

• processing prize voucher requests;

• verifying tournament submissions;

• maintaining dashboard records and activity logs;

• sending operational communications;

• providing customer support;

• fraud prevention, misuse detection, and security monitoring;

• improving platform functionality, workflows, and user experience;

• internal analytics, reporting, and business development;

• complying with legal, tax, regulatory, or contractual obligations.

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Certain platform notifications, activity logs, workflow updates, status changes, or operational communications may be generated automatically through internal systems, CRM tools, automations, or platform infrastructure.

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3. Marketing Communications

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Where permitted by applicable law, or where you have provided consent, Golfasis may send:

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• newsletters;

• blog updates;

• promotional communications;

• platform updates;

• product or service announcements;

• marketing offers.

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You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting Golfasis directly.

Operational communications relating to bookings, quotes, vouchers, accounts, security, or service-related matters may still be sent where necessary.

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4. Legal Basis for Processing

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Where applicable under data protection laws, Golfasis processes personal information under one or more of the following lawful bases:

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• your consent;

• performance of a contract or pre-contractual request;

• compliance with legal obligations;

• legitimate interests pursued by Golfasis, including platform security, fraud prevention, service improvement, operational continuity, and platform integrity;

• dispute resolution and enforcement of contractual rights.

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5. Sharing of Information

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Golfasis may share information with third parties only where reasonably necessary, including:

 

5.1. Participating Partners - Relevant information may be shared with hotels, resorts, golf clubs, travel suppliers, hospitality providers, or other commercial Partners for:

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• preparing quotes;

• confirming availability;

• processing bookings;

• fulfilling prize voucher redemptions;

• improving travel preparation;

• delivering requested services.

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Unless otherwise required, Golfasis will only share the minimum information reasonably necessary for these purposes.

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5.2. Service Providers - Golfasis may use third-party service providers for:

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• website hosting;

• analytics;

• customer relationship management (CRM);

• communication systems;

• platform infrastructure;

• data storage;

• security monitoring;

• automation workflows.

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Such providers may process information only as necessary to support Golfasis’ legitimate operations.

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5.3. Legal Requirements - Golfasis may disclose personal information where required by:

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• applicable law;

• court order;

• regulatory authority;

• law enforcement;

• fraud investigations;

• protection of legal rights, contractual rights, or platform security.

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6. Data Retention

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Golfasis retains personal information only for as long as reasonably necessary for:

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• quote processing;

• booking support;

• prize voucher administration;

• account management;

• customer support;

• fraud prevention;

• audit and record-keeping;

• dispute resolution;

• legal, tax, or regulatory compliance.

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Retention periods may vary depending on the nature of the information and applicable legal obligations.

Golfasis may retain certain records after account closure, suspension, or termination where reasonably necessary for legitimate business or legal purposes.

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7. International Data Transfers

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Golfasis may store, process, or transfer information to service providers, suppliers, or infrastructure providers located outside your country of residence.

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Where personal information is transferred outside the European Economic Area ("EEA"), Golfasis will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

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8. Cookies and Tracking Technologies

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Golfasis uses cookies, pixels, tags, analytics tools, and similar technologies to:

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• operate the Platform;

• remember user preferences;

• improve functionality;

• measure performance;

• analyse user behaviour;

• improve marketing effectiveness.

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Information collected through cookies may include:

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• IP address;

• browser type;

• device type;

• operating system;

• session activity;

• pages viewed;

• interaction with forms and dashboards.

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You may manage or disable cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

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Where required by applicable law, non-essential cookies, analytics technologies, advertising tags, or similar tracking technologies will only be activated following user consent through our cookie management tools.

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9. Data Security

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Golfasis takes reasonable technical, organisational, and operational measures to protect personal information against:

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• unauthorised access;

• misuse;

• disclosure;

• alteration;

• accidental loss;

• destruction.

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However, no online platform, website, or digital transmission method can be guaranteed to be completely secure.

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Golfasis does not collect, process, store, or handle payment card information directly unless expressly stated otherwise.

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Where required by applicable law, Golfasis may notify affected individuals and/or competent authorities in the event of a personal data breach.

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10. Your Rights

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Subject to applicable law, you may have the right to:

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• request access to your personal information;

• request correction of inaccurate information;

• request deletion of personal data;

• request restriction of processing;

• object to certain processing activities;

• request portability of your data;

• withdraw consent where processing is based on consent;

• lodge a complaint with the relevant data protection authority.

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Requests may be submitted using Golfasis’ contact form. 

 

Golfasis aims to respond to legitimate privacy requests within the timeframes required by applicable law.

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11. Third-Party Websites

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The Platform may contain links to third-party websites, suppliers, booking engines, social media pages, or other external services.

Golfasis is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

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12. Changes to This Privacy Policy

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Golfasis reserves the right to amend, update, or modify this Privacy Policy at any time.

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Where legally required, material changes will be communicated through reasonable means.

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Continued use of the Platform following any update constitutes acknowledgement of the revised Privacy Policy.

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13. Contact Golfasis

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If you have questions regarding this Privacy Policy or Golfasis’ handling of personal information, please contact Golfasis through the contact form available on Golfasis.com, or through any other official communication channel made available by Golfasis.

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